Reviews

Sean did a great job

Sean was extremely thorough and efficient in his work.

Garett was diligent in his assignment and was informative and respectful when making a purchase suggestion.

Garrett did a great job! He was very courteous and knowledgeable. He checked everything out after he installed the new thermostat, to make sure the unit was running properly. I would recommend Hesse Heat & Air for all your all HVAC needs. Theyve been in business for many years and are very qualified to get the job done.

Sean was very professional and thorough in checking out my H/ A system. He was also courteous.

Hesse Heat & Air is the best! Curtis was prompt, thorough, and knowledgeable! Wed recommend Curtis and Hesse Heat & Air to everyone!

Tanner was very professional did a good job job of fixing our thermostat problems. He walked me thru the changes in the new thermostat and made sure it connected to the iPhone app.

Highly recommend Hesse for A/C service. Very courteous, arrived on time, took care in diagnosing issues. Sean was our technician and he was very knowledgeable and explained everything thoroughly.

Nice young man came out very polite very efficient. He did his job well. I am very pleased with the work.

Victor comes and checks out our system every year and doesnt excellent job. Hes very straightforward about what is and isnt needed and never tries to sell us anything we dont need. Good honest service, which is hard to find these days.

Very friendly techs had two services done. Very efficient service

Curtis came out and diagnosed a simple problem after another company said I needed a whole new unit, inside and out. Top notch service!

Very professional company. Technican Victor is incredibly thorough. I would highly recommend!

Sean performed maintenance on our AC and heating unit. He was very professional and courteous. He also worked in a timely manner and did everything well. I also appreciated how he answered my questions and how he looked me in the eyes when I talked to him. I truly appreciate it!

Excellent customer service

Sean was absolutely amazing to work with. He came to inspect our two AC units and explained everything clearly, breaking it all down so it was easy to understand. He was very understanding, patiently answered all of my questions, and put me completely at ease. His recommendations were thoughtful and practical, and he consistently went above and beyond. Working with him was truly a wonderful experience. He is definitely going to be my go to person when I call and request service

Always a good experience.

Garrett helped us fix some units at our facility. Hes was polite informative and efficient. He did an amazing job!

Hesse is an honest and competent operation. I have had several of their technicians in my home and they are always friendly good honest people. Brandon has always done an excellent job and I highly recommend him and Hesse.

These guys are quick to respond and their technicians know how to diagnose problems quickly and get repairs done in a timely manner. They are very well qualified and always my go to!

Tanner found the problem. Great job.

Brandon did a great job for us today. He is very knowledgeable and very thorough.

Expedient Service and easy to book and communicate. Nice new text and email service. Would use again.

Brandon was great tech

Garrett came out to my place for my annual inspection. He had come out back in the summer for a repair. Both times he was professional and punctual. Since switching to hesse for my AC and heater needs I have been more than satisfied.

Victor did a great job. Especially for coming out in the bad weather!

Garrett did great today!!

These guys are my go to for anything HVAC. I went through a few different companies before I found them and its so refreshing to find a company with happy employees that like their job. Service is always on time and they go above and beyond to make sure the job is done right and the customer is satisfied. Price is really fair for the level of treatment received, which is rare today. These guys are my go-to for anything HVAC. I went through a few different companies before I found them, and its so refreshing to find a company with happy employees that like their job. Service is always on time, and they go above and beyond to make sure the job is done right and the customer is satisfied. Price is really fair for the level of treatment received, which is rare today.

Hesse Heating and Air had always keep me and our Airbnbs up and running. I love their update system and how then are in constant text communication. They even send a photo of their service tech so I know who will be arriving. Exemplary service!

Great service I was surprised to get someone to come out due to the weather conditions. Thanks for your quick response and service.

Sean did a very good work for us. He was very polite. So glad to have heat again.

I wonder who's number sent me this link. Probably not safe. Call Trump. Lmao

10 pm when HVAC system went down. 14 degrees f sleet and snow on roadways. Mike came and repaired system immediately. Couldn't ask for anything better.

Tanner was very helpful and installed a surge protector.

I am very satisfied with the service provided. Victor kept us informed of all the problems, and there were many, he found within our HVAC system. He took the time to correct the many wiring problems and diagnosed the real culprit. It is a pleasure to see such professionalism.

Trevor made it an absolutely seamless experience! From start to finish, he was professional and a plethora of help. I absolutely recommend Hesse to help anyone with their heating and air conditioning needs.

Wyatt Earp was knowledgeable prompt and kind....problem solved

Brandon Wasson did a great job today!

Brandon was very professional, polite and efficient. We very much appreciate him and Hesse Heat & Air for taking good care of us after hours!!!

Technician was knowledgeable and patient while we were on the phone with manufacturer to solve my issues with heat pump. I will definitely call Hesse again!

Tanner and Sean came right out to help us. We appreciated their professionalism and speedy help.

Brandon was very professional, personable and knowledgeable. He has been our service tech on numerous calls and always gets us back up and running.

Brandon was professional and very informative. Office staff was very patient and helpful

Professional service and advice on how to maintain equipment -

Brandon is very knowledgeable and thorough.

Hesse was a great and fast service to use. Our technician Tanner came out and was very informative. He was also able to fix our issue in a quick amount of time.

Great service, great personality, fast and friendly as always!!

Brandon was great! On time, efficient, honest and great customer service skills.

Thank you for your help today

Great service. On time and got the work done quickly.

Quick, reasonable, and got the job done! Explained everything that was going on so it made sense. Felt very comfortable with Hesse and will absolutely call them in the future

Professional, polite and curtious.

Brandon explains everything as hes working on your unit.

A friend recommended Hesse Heat & Air to me and Im so thankful they did! I wanted to have my heat checked before using it for the first time this season and Hesse was able to send one of their techs out that very same day! Chance was amazing! He was very thorough in his work and took his time to answer my questions and make sure everything was working properly. I have my heat checked every year and have never had a Company be as detailed and diligent as with what I experienced with Chance that day. My experience with Hesse from Sherry, who answered the phone to Chance, the technician was 10 out of 10! Im already signed up for the yearly inspection!! Thank you Hesse Heat & Air!!

On time, efficient, priced right!

Hesse has done us right every time they are called out. From Service to new equipment installation they always try and go the extra effort to accommodate us before themselves. We appreciate there listening to our needs and diagnosing what is best. Brandon our Service Expert is topnotch and works every way to benefit us the most. Highly appreciated and fully recommended.

Victor was the tech that came to fix our ac unit. I would recommend him to anyone needing service. Very polite, professional, and knowledgeable.

Fall HVAC check. Installed pan safety float and surge protection device.

Tanner was Very friendly and explained everything very clearly

Outstanding service. We had our entire HVAC system replaced. Hesse was able to evaluate the current system and recommend a properly sized setup for our home. They communicated with us very well, keeping us informed as things progressed. Very Happy with their workers!

Brandon thoroughly inspected the existing HVAC system. He made suggestions for maintenance and completed those on the same visit. We also discussed replacing the equipment which I intend to do. Hesse has been doing an annual inspection for a long time and I have always been pleased. I highly recommend this company.

Great Customer Service!

Thanks so much to Hesse and specifically Tanner! Cant thank you all enough for coming when you said you would and doing what you said you would. Super thankful for the thorough review of our issue and documentation.

Victor is always friendly, knowledgeable, HONEST, and trustworthy. Not to mention he is a true professional and knows his stuff!

Brandon came out to repair our a/c and did it thoroughly and professionally. Next day service! Very good job.

Very helpful and answered all the questions. Was able to make repairs and educate while doing so. Great service!! Great work victor!!

Quick efficient service!

Brandon did great

Brandon did a good job and was informative

Promptly on time and they came up with a plan to fix a broken drain pan issue. Fantastic!

I wouldnt use anyone else!!!

Garrett came out to do a check on furnace and AC. He was quick and thorough and he's welcome back anytime!

Quick to appointment and very informative .thanks for great service

Remove the outside unit so it could be moved. Do an excellent job

Hesse Heat and Air did an excellent job! They came out to fix our thermostat and took the time to thoroughly check all of our equipment to make sure everything was running properly. The technicians were professional, knowledgeable, and explained everything clearly. We really appreciate their attention to detail and great customer service. Highly recommend!

Sean did a thorough preventative maintenance on both systems.

Had a new a/c unit installed. Super polite and efficient workers. Trevor and the installation crew were great! Thanks

Garrett T came out and diagnosed our AC quickly. They contacted me the day the replacement part came in and scheduled to come fix it the following morning. Again Garrett was quick and efficient and our AC is running great again

Great company and service

I had a wonderful experience with Sean from Hesse Heating and Air. He arrived quickly after I had called with an emergency. He was thorough, polite, gave different options and gave me the confidence to understand what actions I needed to take. He went up and beyond to provide us with a temporary solution. I highly recommend this company and their committed team!

I'm very pleased with the work on my unit and the service tech was very nice and helpful

Chance was very efficient and knew what he was doing. Just dont let him ride motorcycle.

Sean came out to address an issue with a mini split. He arrived on time, took care to protect my floors, was clean, well prepared, and very knowledgeable. In no time I was back up and running. Exactly as quoted with no surprises on the bill. Great experience with Hesse, from booking to job completion, I will be sure to use them again should the need arise. Thanks yall!!

Brandon has been out twice now and always provides excellent and friendly service. Highly recommend Hesse for your HVAC needs!

Immediately responded to my urgent request for inspection of a perceived problem with my AC unit. Quickly completed an honest and thorough assessment of my AC system, without charging me for repair work I did not need done at this point. Rare to find these days! I was so pleased, I signed up for their yearly maintenance check program. Highly recommend Hesse HVAC!! Kind, courteous, honest!!

Curtis did the annual service for my HVAC system today. He always takes care of this when I am away from my home working. I received a full report from him with details. Awesome job as usual Sir. Thanks again.

Brandon was very courteous & efficient.

The service was phenomenal and not pushy at all! I, as well as my family, am incredibly grateful for the quick response and the quality of work and professionalism!! Definitely keeping our business local with Hesse.

A very sharp and professional young man. Kept me abreast every step of the way. Very pleased with with the entire process.

I called and Victor and Chance were able to come and service our unit the same day. They were very professional, kind and gave us a very good description of the issues with our unit. We would definitely recommend Hesse to anyone needing a/c service and repair!

Very satisfied with Tanners work and the overall approach to service from Hesse Heat and Air. Very thorough, knowledgeable and professional! I really appreciate the great service!

Here's a template for your review: --- I recently had heating and air conditioning system installed in my new home, and I couldn't be more thrilled with the experience! From the initial consultation to the final installation, the team was professional, knowledgeable, and attentive to my needs. They took the time to explain the entire process, answered all my questions, and ensured everything was done to the highest standard. The installation was completed efficiently, and they left the work area spotless. I highly recommend their services to anyone looking for reliable HVAC solutions. Thank you for a great job!

Victor came by our place with very little notice and explained in detail how our heating and air system was set up. He also listed ways to do preventative maintenance while also upgrading a few parts for better access and ease of use. I couldn't have asked for a better experience. A+ service and if I ever have issues again I know who to call.

The guys that came out to inspect our system did a very thorough job. very friendly! i even got to raz the new guy, a favorite past time of mine...

I recently experienced an issue with my home's cooling system and contacted Hesse for assistance. Vic and Chance arrived promptly and efficiently resolved the problem. Communication throughout the process was excellent. Additionally, Cassandra was very kind and scheduled the appointment quickly. I am very satisfied with the service provided by H&S, especially the prompt and professional attention.

While we were away on an Alaskan cruise, our A/C stopped working. Coming home to that could have been a nightmare, but Trevor made the whole situation so much better. He was a delight to work withprofessional, responsive, and genuinely caring. His team arrived promptly, handled everything with skill, and got the job done right. Thanks to them, were now cool and comfortable in this hot Texas weather!

They where wonderful. They where very detailed in explaining things and took less then 10 minutes to fix our problem. Amazing work thank yall

They came highly recommended by a friend of mine. I called them. I was able to get in the next day. Tanner came out and he was nothing short of amazing! It was such a great experience. I ended up signing up with for a yearly maintenance plan!

Excellent customer service. Technician was very fast arriving at the location and fixing the a/c. Will recommend to everyone.

Brandon was exceptional, courteous, knowledgeable, and explained all problems, great tech

Hesse showed up on time for an annual maintenance. Sean was friendly, knowledgable, professional and answered the various questions i asked.

Fast, reliable service every time!

Technician was able to come the same day I called. This professional diagnose the problem quickly and had the parts he needed with him. He was professional,, and knowledgeable. Great experience

Chance from Hesse heat and a skyscraper showed up to my house on time and got right to work. They were professional, kind, and answered my questions as I know virtually nothing about anything A/C related. They were legit and the company seems to be as well. If you live in Gainesville give these guys a call. Thank you.

Sean is a very professional young man he is very knowledgeable about his work. He got us up and running very fast. I will always trust him with our ac needs.

They did a great job. Efficient and timely

I chose Hesse Heating and Air, because I wanted to deal with people that I trusted. I was not disappointed. They installed my new heating and air conditioning units within days of reaching out to them. The work was well organized and completed within a day, by a team of friendly and knowledgeable staff. I am very pleased with the results.

Great service and great technician!! Very helpful and knowledgeable. Came out as soon as we called